Technical Account Manager

Samsara Talent Attraction Opportunities(1 month ago)

RemoteFull TimeMedior$98,640 - $131,655 (estimated)Customer Success

About this role

The Technical Account Manager will serve as the primary technical interface for assigned customers, building trusted relationships and ensuring successful adoption and operation of Samsara’s IoT and software solutions. The role focuses on transforming the customer support experience, aligning Samsara’s platform to customer business needs, and advocating for customers across internal teams. This remote position is based in Bengaluru and requires availability to support Central and Eastern Time zones for North American customers.

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Required Skills

Technical Literacy
API Integration
Hardware Troubleshooting
Software Troubleshooting
Customer Success
Account Management
Incident Management
Stakeholder Management
Communication
Problem Solving

+6 more

Qualifications

Bachelor's Degree in Technical Field

About Samsara Talent Attraction Opportunities

samsara.com

Samsara builds an integrated hardware + software IoT platform that gives organizations real‑time visibility and control over mobile operations. Its telematics gateways, dashcams, and sensors stream vehicle, video and environmental data to a cloud SaaS dashboard that supports fleet management, safety and compliance (including ELD), routing, maintenance, and operational analytics. The platform uses AI-driven alerts, reporting, workflow automation and APIs to help teams reduce accidents, cut fuel and maintenance costs, and improve asset utilization. Customers across transportation, logistics, construction and field services use Samsara to modernize and optimize their mobile fleets and equipment.