Technical Account Manager
X(2 months ago)
About this role
The Technical Account Manager (TAM) at Trend Micro in Vietnam is the primary technical liaison for premium customers, ensuring their security and technical needs are met and acting as a trusted threat advisor. The role focuses on account-level technical guidance, proactive threat advisories, and coordinating internal resources to support customer success and retention. The TAM supports Trend Micro’s cybersecurity platform across customer environments and helps drive growth in premium support enrollments.
Required Skills
- Technical Support
- Account Management
- Threat Assessment
- Incident Response
- System Administration
- Networking
- Windows
- Linux
- Communication
- Documentation
+1 more
Qualifications
- Engineering Degree
- TCAP
- TSCE
- VCP
- CCNA
- CCNP
- CISSP
- MCSE
- SUN Professional
About X
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