Technical Account Manager
Razorpay Software Private Limited(15 days ago)
About this role
A Technical Account Manager at Razorpay serves as the primary post‑go‑live technical and product contact for Super Enterprise merchants, ensuring successful adoption of Razorpay’s payment platform. The role represents merchant needs to internal teams and helps translate feedback into product priorities.
Required Skills
- Relationship Building
- Troubleshooting
- Payments
- Jira
- Zendesk
- Communication
- Project Management
- Account Management
- SaaS
- API Integration
Qualifications
- Bachelor's Degree in Computer Science/Information Science
- Technical Certifications (Preferred)
About Razorpay Software Private Limited
razorpay.comRazorpay is an Indian fintech and payments platform that provides payment infrastructure to help businesses accept and disburse online payments across cards, netbanking, UPI, wallets and more. Its product suite extends beyond a core payment gateway to include subscriptions and invoicing, payouts and marketplace tooling, corporate banking (RazorpayX), and working-capital/lending solutions. Razorpay emphasizes developer-friendly APIs, quick onboarding, integrations, fraud prevention and compliance to serve merchants from startups to large enterprises across India.