Motive

Technical Account Manager

Motive(4 days ago)

United States, Buffalo, New YorkOnsiteFull TimeSenior$70,000 - $96,000Global Technical Support
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About this role

A Senior Technical Account Manager at Motive partners with strategic customers to manage technical relationships and ensure a seamless experience. The role sits within the Global Technical Support organization and represents customer needs to product and engineering teams to drive product and process improvements.

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Required Skills

  • Technical Support
  • SQL
  • Log Parsing
  • Troubleshooting
  • Root Cause
  • APIs
  • Python
  • Firmware
  • Customer Communication
  • Integrations

Qualifications

  • Degree in Computer Science or Engineering
  • Authorization under U.S. Export Administration Regulations
Motive

About Motive

gomotive.com

The company is a digital product and web design studio that builds branded, responsive websites and marketing experiences for startups and growing businesses. They specialize in modern WordPress-based development, UX/UI and visual design, performance optimization, and integrating media and conversion-focused components (video, calls-to-action, and polished interactive elements). Their work emphasizes clean, reusable design systems, fast load times, and mobile-first layouts to improve user engagement and conversion rates.

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