Technical Account Manager

Cloudflare Events(1 day ago)

OnsiteFull TimeSenior$160,426 - $214,848 (estimated)Customer Success

About this role

Technical Account Manager (TAM) at Cloudflare responsible for owning the post-contract support experience for top Enterprise customers. Acts as the primary technical contact and advocate for customer needs while relaying feedback to drive product and service improvements. Works closely with cross-functional teams to ensure customers realize value from Cloudflare’s solutions.

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Required Skills

Technical Support
Networking
BGP
OSPF
IPSec
GRE
Security
Troubleshooting
Customer Success
Incident Response

+5 more

About Cloudflare Events

cloudflare.com

Cloudflare is a global edge network and security platform that helps businesses connect, protect, and build on the Internet. It offers CDN, DDoS mitigation, managed DNS, WAF, zero-trust access, and developer services like Cloudflare Workers to run code at the edge. Cloudflare's products improve application performance and reliability while reducing complexity and cost for enterprises, developers, and consumer sites worldwide. The company emphasizes broad global coverage, low latency, and integrated security and performance features delivered from its distributed points of presence.