Technical Account Manager

Astra(4 days ago)

RemoteFull TimeJunior$60,000 - $80,000Integrations

About this role

Astra is seeking a Technical Account Manager to provide technical support, troubleshoot integration issues, and assist with client configurations for its financial platform. The role involves collaborating with internal teams, creating technical documentation, and ensuring smooth customer onboarding and ongoing support. The position offers an opportunity to work on mission-critical infrastructure within a remote, innovative fintech environment.

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Required Skills

APIs
GCP
Support Systems
Troubleshooting
Logs
SQL
Documentation
Americans with Disabilities Act
Financial Technology

Qualifications

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

About Astra

astra.finance

Astra is a vertically integrated payments platform designed for product teams and developers, offering an easy-to-use API that facilitates instant transfers between bank accounts and debit cards. The platform emphasizes fast and secure processing of financial transactions, making it ideal for use cases like instant disbursements, account funding, and accelerated bank transfers. By enabling seamless payment integrations, Astra aims to streamline the payment lifecycle for its users, ensuring quick access to funds and enhanced security.

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