Technical Account Manager
Astra
About this role
Astra is seeking a Technical Account Manager to provide technical support, troubleshoot integration issues, and assist with client configurations for its financial platform. The role involves collaborating with internal teams, creating technical documentation, and ensuring smooth customer onboarding and ongoing support. The position offers an opportunity to work on mission-critical infrastructure within a remote, innovative fintech environment.
Skills
Qualifications
About Astra
astra.financeAstra is a vertically integrated payments platform designed for product teams and developers, offering an easy-to-use API that facilitates instant transfers between bank accounts and debit cards. The platform emphasizes fast and secure processing of financial transactions, making it ideal for use cases like instant disbursements, account funding, and accelerated bank transfers. By enabling seamless payment integrations, Astra aims to streamline the payment lifecycle for its users, ensuring quick access to funds and enhanced security.
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About Astra
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Astra.
Salary
$60k – $80k
per year