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Technical Account Manager at Cloudflare - ApplyBlast

Technical Account Manager

Cloudflare

3 months ago

3.4 on Glassdoor

Singapore, Singapore, Singapore

Hybrid

Full Time

Manager

0 applicants

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About this role

The Technical Account Manager at Cloudflare will own post‑sales technical support for the company’s largest enterprise customers, serving as the primary technical point of contact and ensuring successful operation of Cloudflare solutions. The role involves proactive architecture governance, issue resolution, and collaboration with cross‑functional teams to drive security, reliability, and performance improvements.

Responsibilities

Serve as primary technical support and escalation contact for enterprise customers
Troubleshoot complex technical issues across Cloudflare products and customer environments
Conduct quarterly support reviews and proactive risk assessments
Develop and maintain technical risk and gap registers for accounts
Collaborate with product, engineering, and account teams to drive customer success

Skills

About Cloudflare

cloudflare.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2009

View Profile

Cloudflare is a technology company delivering a connectivity cloud that connects users, applications, clouds, and networks. It offers over 60 cloud services focused on security, performance, networking, and edge computing, all unified on one global network. The platform includes Cloudflare One SASE, AI integration, and a developer platform for building and running applications.