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Technical Account Manager at Braze - ApplyBlast

Technical Account Manager

Braze

3 months ago

4.2 on Glassdoor

Toronto, Ontario, Canada

Onsite

Full Time

Medior

0 applicants

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About this role

The Technical Account Manager at Braze will own the technical relationship throughout the customer lifecycle for enterprise and strategic accounts, acting as a trusted advisor to drive value, adoption, and retention of the Braze platform. The role collaborates closely with Customer Success and product teams to implement solutions, provide enablement, and ensure technical maturity across the portfolio.

Responsibilities

Own technical relationship and drive adoption for enterprise accounts
Guide customers in instrumenting and optimizing Braze platform
Create solution documentation and architectural diagrams

Skills

About Braze

braze.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Braze is a customer engagement platform that helps brands power real-time, customer‑centric interactions across mobile apps, web, email, SMS, and in‑app messaging. It offers audience segmentation, campaign orchestration, personalization, and journey-building backed by SDKs and APIs to connect product and marketing workflows. The platform includes analytics and experimentation tools and integrates with major data and martech stacks to measure and optimize lifecycle messaging. Marketers and product teams use Braze to deliver timely, personalized experiences that drive engagement and retention.