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Technical Account Manager at Flipdish - ApplyBlast

Technical Account Manager

Flipdish

1 month ago

3.8 on Glassdoor

London, England, United Kingdom

Hybrid

Full Time

Medior

0 applicants

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About this role

This role involves owning and growing a portfolio of restaurant clients while acting as a proactive technical problem solver to improve customer satisfaction, retention, and commercial growth. The position requires partnering with internal teams to investigate customer issues, translate technical context into commercial impact, and drive product adoption. Success in this role is defined by maintaining healthy accounts, identifying churn risks, and strengthening feedback loops between customers and product teams.

Responsibilities

Own and grow a focused portfolio of restaurant clients
Investigate technical issues and translate context into commercial impact
Monitor customer health and identify churn risks using data

Skills

About Flipdish

flipdish.com

Headquarters

Dublin, Leinster, Ireland

Company Size

51-200 employees

Founded

2015

View Profile

Flipdish is an all‑in‑one restaurant point‑of‑sale and online ordering platform that helps restaurants, takeaways and chains run direct online ordering and manage in‑store operations. The company provides branded websites and apps, POS integration, payment processing, order management and marketing/analytics tools to simplify operations and boost direct sales. Headquartered in Dublin, Flipdish is used by thousands of operators worldwide to increase margins, own customer relationships and reduce reliance on third‑party marketplaces.