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Technical Account Manager at Thales - ApplyBlast

Technical Account Manager

Thales

15 days ago

4.0 on Glassdoor

Minato-Ku, Tokyo, Japan

Onsite

Full Time

Senior

0 applicants

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About this role

The Technical Account Manager serves as the primary trusted advisor for strategic customers in Japan, ensuring they achieve maximum value from security and technology solutions through regular business discussions and stakeholder engagement. This role acts as a bridge between customers, technical teams, and product management, providing proactive guidance, technical expertise, and customer advocacy. The position requires strong communication skills in both Japanese and English to facilitate collaboration and drive successful outcomes.

Responsibilities

Build and maintain strong relationships with enterprise customers and stakeholders in Japan
Serve as the primary technical point of contact for assigned accounts and conduct service reviews
Coordinate resolution of critical incidents and manage escalations across internal teams

Skills

About Thales

thalesgroup.com

Headquarters

Meudon, Île-De-France, France

Company Size

10001+ employees

View Profile

From Aerospace, Space, Defence to Security & Transportation, Thales helps its customers to create a safer world by giving them the tools they need to perform critical tasks