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Technical Account Manager at Zoom - ApplyBlast

Technical Account Manager

Zoom

2 days ago

3.6 on Glassdoor

London, England, United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

The Technical Account Manager serves as the primary technical advisor for strategic enterprise accounts, ensuring customers maximize the value of Zoom Workplace through expert consultation and proactive engagement. This role bridges customer needs with Zoom's product capabilities, collaborating with internal teams to resolve complex technical challenges and drive long-term success. The position requires a blend of technical depth and relationship management skills to support executive conversations and technical troubleshooting.

Responsibilities

Serve as primary technical advisor for enterprise accounts
Drive complex technical escalations to timely resolution
Engage with senior stakeholders on strategic initiatives

Skills

Qualifications

Cisco certifications (CCNA, CCNP, or CCIE)Bachelor's degree in Engineering, Computer Science, or a related field

About Zoom

zoom.us

Headquarters

Tunis, Tunis, Tunisia

Company Size

11-50 employees

Founded

2001

View Profile

Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.