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Technical Account Manager at Cloudflare - ApplyBlast

Technical Account Manager

Cloudflare

4 hours ago

3.4 on Glassdoor

London, England, United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

The Technical Account Manager at Cloudflare provides high-level support and serves as the primary technical contact for top Enterprise customers, ensuring smooth operations and resolving technical challenges. This role involves collaborating with cross-functional teams to advocate for customer needs, provide recommendations aligned with customer roadmaps, and relay feedback to drive service improvements. The position requires strong problem-solving skills, a solid understanding of networking, and a commitment to delivering world-class dedicated support throughout the customer partnership.

Responsibilities

Own post-contract support experience for top Enterprise customers
Serve as primary technical support contact and escalation point
Collaborate with cross-functional teams to ensure high customer satisfaction

Skills

About Cloudflare

cloudflare.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2009

View Profile

Cloudflare is a technology company delivering a connectivity cloud that connects users, applications, clouds, and networks. It offers over 60 cloud services focused on security, performance, networking, and edge computing, all unified on one global network. The platform includes Cloudflare One SASE, AI integration, and a developer platform for building and running applications.