Technical Account Manager/Leader

Articul8(1 month ago)

HybridFull TimeSenior$167,665 - $224,331 (estimated)Customer Success

About this role

A Technical Account Manager (TAM) at Articul8 AI serves as the principal technical advisor for strategic enterprise customers, ensuring their success with the generative AI platform. Responsibilities include guiding solution discovery, onboarding, and ongoing optimization while monitoring operational health and advocating for customer needs internally. The TAM collaborates cross-functionally with Sales, Engineering, and Product teams to resolve technical challenges and drive continuous improvement initiatives. The role leverages deep technical knowledge of cloud architectures and AI workloads to maximize platform adoption and value realization for customers.

View Original Listing

Required Skills

Technical Account Management
Customer Advocacy
Solution Enablement
Operational Health
Cross-Functional Collaboration
Continuous Improvement
Cloud Architecture
Enterprise Integration
Communication Skills
Customer Empathy

+7 more

About Articul8

articul8.ai

Articul8 is a leading provider of a domain-specific Generative AI platform designed to transform enterprise data management and operational efficiency. The platform features advanced capabilities for autonomous decision-making and utilizes proprietary technologies like ModelMesh™, enabling seamless orchestration of various AI models tailored to specific industries. By focusing on hyper-personalization and offering specialized models, Articul8 empowers enterprises to harness their data for more precise and actionable insights, addressing complex challenges in regulated sectors such as finance and healthcare.