Technical Analyst
Brightspeed
About this role
A Technical Analyst will support Field Operations and Dispatch teams by developing and maintaining applications, working closely with IT and Business Operations to align application goals with long-term vision. The role focuses on driving automation, process efficiency, and customer service support for field technicians and customer service agents.
Skills
About Brightspeed
brightspeed.comBrightspeed is a consumer and business internet provider offering fiber and broadband plans with ultrafast speeds and no annual contracts. It provides residential and small‑business services plus online tools to check availability, manage accounts, pay bills, and run speed tests. Customers choose Brightspeed for fiber-focused reliability, straightforward plans, and regional customer support.
About Brightspeed
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Brightspeed.
Salary
$148k – $219k
per year