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Technical and Logistics Support Analyst - 6400945 at Accenture - ApplyBlast

Technical and Logistics Support Analyst - 6400945

Accenture

3 months ago

3.9 on Glassdoor

Mountain View, CA

Onsite

Full Time

Junior

0 applicants

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About this role

This onsite role in San Jose, CA, focuses primarily on logistics support for Augmented Reality (AR) devices, including receiving shipments, processing returns, and managing device inventory. Secondary responsibilities involve technical tasks such as flashing software builds, troubleshooting hardware and software issues, and providing user support during events. The position requires a high school diploma or GED and at least one year of experience in a technical support role.

Responsibilities

Receive and process device shipments via mailroom and loading dock
Inspect returned devices for damage and update inventory records
Flash software builds and configure settings on AR hardware
Troubleshoot hardware and software issues using playbooks
Provide on-site technical support during events and user studies

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.