Technical Business Analyst

‎ConnectWise(1 month ago)

HybridFull TimeMedior$95,557 - $126,504 (estimated)Product

About this role

The Technical Business Analyst partners with product owners and cross-functional teams to review and evaluate systems and user needs, ensure projects are well defined, and coordinate delivery. This role documents current and future processes, produces system flow diagrams, and supports discovery through analysis and validation of requirements. The analyst also assists with demos, training, QA/UAT, and stakeholder communication to facilitate acceptance and implementation.

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Required Skills

Requirements Gathering
Process Mapping
Documentation
Analysis
User Stories
Solution Design
Project Planning
QA/UAT
Testing
Training

+13 more

Qualifications

Bachelor’s Degree
Salesforce Business Analyst Certification

About ‎ConnectWise

connectwise.com

ConnectWise is an IT management software company that provides an integrated platform for managed service providers (MSPs) and IT teams to run, secure, and grow their businesses. Its product suite includes professional services automation (PSA), remote monitoring and management (RMM), endpoint management (UEM/UMM), security operations (SOC/NOC), remote support, and cybersecurity tools to automate workflows and deliver services at scale. ConnectWise emphasizes a broad integrations marketplace and partner community to help customers streamline operations, improve response times, and increase recurring revenue. The company also offers training, professional services, and support to help MSPs adopt best practices and accelerate business growth.