amdocs
The Technical & Business Operations Agent serves as the first point of contact for end-user incidents and service requests, handling queries via email, phone, and ticket systems. The role involves categorizing, prioritizing, and escalating issues, coordinating communication for critical incidents, and dispatching cases to appropriate functions. This position offers a wide scope of activities and opportunities for professional development within a global technology company.
Headquarters
Chesterfield, Missouri, United States
Company Size
10001+ employees
Founded
1982
In an era where new technologies are born every minute, and the demand for meaningful digital experiences has never been so intense, we unlock our customers’ innovative potential, empowering them to transform their boldest ideas into reality, and make billions of people feel like VIPs.Our approximately 30,000 employees around the globe are here to accelerate our customers’ migration to the cloud, differentiate in the 5G era, digitalize and automate their operations, and provide end users with the next-generation communication and media experiences that make the world say wow.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for amdocs.
amdocs didn’t post a salary, so this is our estimate from similar listings.