Arctiq
The Technical Client Service Manager serves as the primary liaison between Arctiq's Managed Security Services clients and internal teams, ensuring client satisfaction and successful service delivery against agreed-upon Service Level Agreements. This role blends customer service, technical understanding, and project management to help clients reduce operational friction and improve resilience. The position requires strong cybersecurity knowledge and the ability to communicate effectively with both technical and non-technical audiences.
Arctiq is a North American systems integrator and managed service provider with over 25 years of experience delivering IT solutions across hybrid cloud infrastructure, networking, cybersecurity, data & AI, autonomous operations, and enterprise service management. They offer both professional services — spanning assessment, architecture, implementation, and training — and 24x7 managed services through dedicated SOC and NOC operations. Arctiq serves thousands of customers across government, healthcare, education, and commercial industries, helping organizations reduce complexity, manage risk, and achieve measurable business outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Arctiq.
Arctiq didn’t post a salary, so this is our estimate from similar listings.
35% below the average for this role