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Technical Client Success Manager at Elwood Technologies - ApplyBlast

Technical Client Success Manager

Elwood Technologies

1 month ago

3.5 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Technical Client Success Manager at Elwood Technologies owns end-to-end client relationships, acting as a trusted advisor to drive adoption, growth, and retention across a global institutional client base. This role combines high-touch technical support with strategic solutioning, translating complex client workflows into platform configurations and engineering requirements. The position requires active collaboration with sales and product teams to deliver tailored solutions and participate in global support rotations.

Responsibilities

Own client relationships and drive platform adoption and growth
Translate client workflows into technical specifications for engineering
Provide high-touch technical support and resolve complex trading issues

Skills

Qualifications

Bachelor's degree in Computer Science, Engineering, Finance, or a related field

About Elwood Technologies

elwood.io

Headquarters

London, England, United Kingdom

Company Size

51-200 employees

Founded

2018

View Profile

Elwood is a digital-asset infrastructure and trading platform that provides institutional-grade execution, portfolio and risk management solutions. Its product suite includes OEMS/EMS, PMS, RMS and collateral management combined with market connectivity to exchanges and liquidity venues. The platform pairs applications and integrations with 24/7 expert support to help trading desks, asset managers and other institutions optimize workflows, execution and compliance across crypto markets. Elwood also maintains a partner network to streamline custody, liquidity and operational integrations.