TalentCloud Group Recruitment
A Technical Complaint Specialist takes end-to-end ownership of customer complaints, coordinating across development, quality, and support teams to investigate and resolve complex software and hardware issues. The role focuses on driving root-cause analysis and implementing corrective actions to prevent recurring problems and improve product quality. This position requires a quality management mindset with strong problem-solving and stakeholder management skills to influence teams without formal authority.
Headquarters
Zürich, Zurich, Switzerland
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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