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Technical Consultant at Philips - ApplyBlast

Technical Consultant

Philips

4 months ago

3.8 on Glassdoor

Hybrid

Full Time

Senior

10 applicants

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About this role

A Technical Consultant Philips Clinical Informatics role that provides L2/L3 remote support, troubleshooting, and implementation services for healthcare customers worldwide. The role involves diagnosing complex issues across software, hardware, and network infrastructures while leading the development of strategic technical solutions and minimizing operational downtime. Candidates must work flexible hours to support a global 24x7 follow-the-sun operating model and collaborate closely with R&D teams to resolve escalations. (2 to 4 sentence summary)

Responsibilities

Provide L2/L3 remote technical support for Philips imaging solutions globally
Troubleshoot complex software, hardware, and network integration issues
Perform remote upgrades, configurations, and security patching for clients
Diagnose root causes using logs, metrics, and structured problem-solving methods
Collaborate with engineering teams to resolve product defects and escalations

Skills

Qualifications

BS in Computer Science or Healthcare IT6+ years IT experienceDICOM, HL7, PACS familiarity

About Philips

philips.com

Headquarters

Amsterdam, North Holland, Netherlands

Company Size

10001+ employees

Founded

1891

View Profile

Learn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.