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Technical Customer Service Agent — Search Engine / Tech (German + English) — Lisbon, Portugal at Cross Border Talents - ApplyBlast

Technical Customer Service Agent — Search Engine / Tech (German + English) — Lisbon, Portugal

Cross Border Talents

1 month ago

Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

A Technical Customer Service Agent supports a major search engine and technology client by resolving technical queries from German-speaking customers via phone, email, and chat. The role involves troubleshooting product issues, providing step-by-step guidance, and escalating unresolved matters to internal teams. This on-site position in Lisbon requires working rotating shifts Monday through Friday.

Responsibilities

Resolve technical queries from German-speaking customers via phone, email, and chat
Troubleshoot product or service issues and provide step-by-step guidance
Escalate unresolved technical issues to the appropriate internal teams

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.