TDFlash
The Technical Customer Service Specialist at TDCX in Malaysia provides timely and empathetic 1:1 support to customers, troubleshooting technical issues and resolving inquiries using proprietary and external tools. The role involves understanding technical backend operations, improving technical knowledge, and providing feedback to enhance workflow and customer experience. This position requires strong communication skills, proficiency with computers and mobile devices, and the ability to multi-task effectively.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for TDFlash.
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