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Technical Customer Success Analyst- US Based (Hybrid) at Syneos Health - ApplyBlast

Technical Customer Success Analyst- US Based (Hybrid)

Syneos Health

5 months ago

Pennsylvania

Hybrid

Full Time

Senior

0 applicants

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About this role

A Technical Customer Success Analyst at Syneos Health ensures that technology products and services are leveraged effectively to provide value to internal and external users and customers.

Responsibilities

Assist operational and business development teams in understanding and using Syneos technology solutions
Provide data and information to identify emerging customer needs
Develop relationships with internal and external customers to facilitate product-driven value
Support training and onboarding of product users
Track Customer Success, ROI, and KPI initiatives related to supported products

Skills

Qualifications

Bachelor’s degree in business, Life Sciences, or TechnologyExperience in a technology-focused Customer Success roleExcellent verbal and written communication skills

About Syneos Health

syneoshealth.com

Headquarters

Morrisville, North Carolina, United States

Company Size

10001+ employees

Founded

2017

View Profile

Syneos Health is a biopharma solutions organization and full‑service contract research organization (CRO) that integrates clinical development, regulatory and commercialization services to help life‑science companies bring therapies to market faster. It provides end‑to‑end capabilities — clinical trials across phases and therapeutic areas, real‑world evidence and data analytics, medical affairs, market access, patient engagement and commercial launch services. With a global network of scientific, clinical and commercial experts, Syneos partners with biopharma, biotech and medtech clients to de‑risk development programs and accelerate product adoption.