Technical Customer Success Manager - Cybersecurity & Fraud Prevention
Cleafy
About this role
A Technical Customer Success Manager in Cybersecurity and Fraud Prevention manages customer relationships, ensures product performance, and facilitates technical support to drive customer satisfaction and retention. The role involves understanding customer needs and collaborating with technical teams.
Skills
About Cleafy
cleafy.comCleafy is a cybersecurity company that offers an online fraud management and prevention platform. The platform integrates in real time the most advanced fraud detection technologies into a single fraud-management solution to help businesses identify and prevent online fraud. Cleafy S.p.A. is based in Milan, Italy, and brings together a multidisciplinary team of security experts, fraud-hunters, data scientists, and engineers focused on security and innovation. The solution provides real-time monitoring and risk detection across online channels for merchants and digital services.
About Cleafy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$94k – $125k
per year