Technical Customer Success Manager - Italy (m/f/d)

Reonic(6 days ago)

OnsiteFull TimeMedior$40,000 - $56,000Operations

About this role

Reonic is seeking a bilingual (Italian and English) customer success professional with a technical background to support B2B customers in renewable energy solutions such as solar and heat pumps. The role involves customer engagement, technical problem solving, and collaboration with product and engineering teams to enhance software and customer experience.

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Required Skills

Customer Service
Technical Support
B2B SaaS
Renewable Energy
Communications
Problem Solving
Collaboration
Technical Knowledge
Project Planning

Qualifications

About Reonic

reonic.com

Reonic is a software solution designed for the renewable energy sector, specializing in the sale and installation of photovoltaic systems and heat pumps. The platform provides an all-in-one tool that streamlines the customer journey, from initial contact and technical planning to installation management and documentation. With features like project management, digital quoting, and a comprehensive component database, Reonic enables users to efficiently manage projects, saving time and enhancing collaboration. The software is manufacturer-independent and adaptable for both private and business customers.

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