Phonely
Phonely is seeking a Technical Customer Success Manager to lead end-to-end customer deployments, act as the bridge between customers, engineering, and product teams, and ensure successful onboarding and expansion of SaaS voice AI solutions. The role focuses on translating business needs into technical plans, managing project timelines, and driving adoption and growth.
Phonely is an AI-powered voice and omnichannel platform that lets businesses build and deploy AI agents to answer every call, book appointments, and handle customer support 24/7 across phone, chat, SMS, and API. It offers prebuilt integrations, advanced AI analytics, and supports 100+ languages, scaling from small businesses to Fortune 500 enterprises. Trusted by 10,000+ businesses worldwide, Phonely is SOC 2, HIPAA, GDPR, CCPA, and PCI compliant.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Phonely.
4% below the average for this role