Operative
The Technical Customer Success Manager serves as the primary point of contact for assigned accounts, managing customer-facing engagements and providing technical support for Operative's media platforms. This role focuses on maintaining account health, resolving issues, and ensuring client satisfaction through proactive communication and problem-solving. The position requires strong technical troubleshooting abilities and effective collaboration with internal teams to support digital media operations.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
2000
Operative is an AdTech company that provides an omnichannel advertising order management system and suite of solutions for enterprise and mid‑market media companies. Its platform centralizes sales, ad trafficking, forecasting, inventory and billing to automate end‑to‑end ad operations across linear, digital and streaming channels. Operative integrates with major ad‑tech partners and media stacks to simplify complex workflows, reduce manual processes and prevent revenue leakage. Global media companies choose it for industry‑specific functionality, scalability and stronger operational controls.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Operative.
Operative didn’t post a salary, so this is our estimate from similar listings.
63% below the average for this role