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Technical Customer Success Specialist at HP - ApplyBlast

Technical Customer Success Specialist

3 months ago

3.7 on Glassdoor

Singapore, Singapore, Singapore

Onsite

Full Time

Senior

0 applicants

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About this role

HP’s Digital Solutions team is seeking a Singapore‑based post‑sales Technical Customer Success Specialist to help customers implement HP software solutions, focusing on DEX and endpoint security. The role involves supporting customers after sale, assisting with strategic pre‑sales technical activities, and ensuring successful integration and adoption of HP products.

Responsibilities

Serve as the customer's post‑sales HP Digital Solutions expert
Implement and integrate HP software solutions within customer environments
Deliver product training to partners, customers, and stakeholders
Provide technical escalation and issue resolution through product and engineering teams
Document customer activity and maintain records in the CRM