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© All Rights Reserved. ApplyBlast.com
Workday
The Technical Customer Support Analyst role focuses on driving case and incident resolution, issue analysis, and operational optimization across Workday's Adaptive Planning platform and AI agent workflows. This position bridges traditional SaaS troubleshooting with cutting-edge AI operations, managing critical customer escalations while partnering with product and technology teams to inform feature iterations and optimizations. The role requires deep expertise in the Adaptive Planning platform and evaluating AI quality to ensure system reliability and customer satisfaction.
Headquarters
Pleasanton, California, United States
Company Size
10001+ employees
Founded
2005
Workday unites HR and finance on one AI platform to help elevate humans and supercharge work to keep business moving forever forward.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Workday.
Workday didn’t post a salary, so this is our estimate from similar listings.
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