Technical Customer Support Associate, Japan

Jamf

2 days ago

3.0 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Technical Customer Support Associate at Jamf is responsible for providing technical support to customers regarding Jamf products, troubleshooting issues, and ensuring a positive customer experience. The role involves handling inquiries via different communication channels, resolving technical and account issues, and staying updated on product features and industry trends.

Skills

About Jamf

jamf.com

Jamf is a software company that specializes in Apple device management, helping organizations deploy, configure, secure, and inventory Macs, iPhones, iPads and Apple TVs. Its product suite includes Jamf Pro (enterprise device management), Jamf School (education), Jamf Now (small business), Jamf Connect (identity/access), Jamf Protect (endpoint security) and related tools for content filtering and Mac-focused workflows. Jamf integrates with Apple services like Apple Business and School Manager to enable zero‑touch deployment, app distribution, compliance and ongoing lifecycle management. Organizations in education, healthcare, government and enterprise choose Jamf for its Apple-focused expertise and security-first management capabilities.