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© All Rights Reserved. ApplyBlast.com
Somewhere
The Technical Customer Support Engineer (EMEA) role involves providing technical assistance to non-technical customers to resolve issues with their applications, improve the underlying platform, and maintain knowledge bases. The position requires strong technical skills in TypeScript and React, along with excellent communication abilities to handle customer incidents and automate support workflows. This remote, independent contractor position offers 24/7 shift coverage across different time zones.
Somewhere (formerly Support Shepherd) is a global recruiting firm that sources, vets, and places top remote talent for 80% less than U.S. equivalents, backed by a 6-month Perfect Hire Guarantee. The company offers services including Direct Hire, Talent on Demand, Executive Search, and Employer of Record (EOR) solutions, helping businesses hire across 18+ countries in roles spanning sales, engineering, finance, customer support, and more. With over 5,000 companies served and 11,000 candidates placed, Somewhere enables businesses to build cost-effective, high-quality global teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Somewhere.
46% below the average for this role