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Technical Customer Support Executive at Lucidya - ApplyBlast

Technical Customer Support Executive

Lucidya

6 months ago

3.6 on Glassdoor

Cairo, Egypt

Onsite

Full Time

Senior

0 applicants

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About this role

A Technical Customer Support Executive provides expert assistance to customers with technical issues, ensuring timely resolution and maintaining high levels of satisfaction. The role involves troubleshooting, communication, and collaboration with internal teams to deliver exceptional service.

Skills

About Lucidya

lucidya.com

Headquarters

Riyadh, Riyadh, Saudi Arabia

Company Size

51-200 employees

Founded

2016

View Profile

Lucidya is an AI-native Customer Experience Management (CXM) platform that unifies social listening, omnichannel engagement, AI agents, and customer analytics into a single platform. It helps brands monitor conversations, manage customer interactions, and deliver personalized, real-time support across channels, with capabilities tailored for the MENA region including multilingual and culturally-nuanced AI. Lucidya serves a wide range of industries including banking, insurance, travel, hospitality, and government, empowering organizations to turn customer data into actionable insights and resolutions.