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Technical Customer Support Representative at Promethean - ApplyBlast

Technical Customer Support Representative

Promethean

9 months ago

2.5 on Glassdoor

Wroclaw, Poland

Hybrid

Full Time

Junior

2 applicants

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About this role

A Technical Customer Support Representative (TCSR) provides 1st and 2nd line telephone, e-mail, and chat technical support to customers, specifically for Promethean's bespoke software and hardware. This role involves problem solving, maintaining customer satisfaction, and collaborating with various teams to ensure efficient resolution of customer queries.

Skills

Qualifications

2-3+ Years Helpdesk Experience

About Promethean

prometheanworld.com

Headquarters

Alpharetta, Georgia, United States

Company Size

501-1000 employees

Founded

1996

View Profile

Promethean is a global education-technology company that designs interactive displays and software for classrooms and workplaces. Its product portfolio pairs touchscreen ActivPanel hardware with lesson-delivery, whiteboarding, assessment and collaboration software to support teacher-led instruction, student engagement, and remote/hybrid learning. Schools, districts and organizations worldwide adopt Promethean for its integrated hardware/software ecosystem, professional development and support services that simplify interactive teaching and learning.