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Technical Customer Support Representative at Northrop Grumman - ApplyBlast

Technical Customer Support Representative

Northrop Grumman

1 month ago

2.9 on Glassdoor

Wise, Virginia, United States

Onsite

Full Time

Junior

0 applicants

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About this role

Foundever is seeking a Technical Customer Support Representative to provide exceptional, personalized support to customers using various accounting and tax platforms. The role involves handling inbound customer service calls and communicating with clients through voice, chat, and email to drive satisfaction. This position offers paid training and opportunities for internal growth within a dynamic team environment.

Responsibilities

Handle inbound customer service calls
Drive customer satisfaction through voice, chat and email communication
Navigate multiple systems and tools

Skills

About Northrop Grumman

northropgrumman.com

Headquarters

Falls Church, Virginia, United States

Company Size

10001+ employees

Founded

1939

View Profile

Northrop Grumman is a global aerospace and defense company that designs, builds, and integrates advanced systems, products, and services for national security, civil space, and commercial customers. With roughly 95,000 employees, it focuses on space systems and satellites, military and unmanned aircraft, advanced electronics, hypersonics, advanced manufacturing, and cyber and digital transformation. The company partners with government agencies — including NASA and the U.S. Department of Defense — to solve complex engineering challenges and deliver end-to-end solutions. Northrop Grumman is known for large-scale systems engineering, technology innovation, and program execution.