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© All Rights Reserved. ApplyBlast.com
Embed
The Technical Customer Support Specialist II serves as the primary point of contact for customers, delivering timely and best-in-class support across multiple channels while building strong client relationships. This role involves investigating, troubleshooting, and resolving technical and non-technical incidents, ensuring consistent adherence to departmental procedures and ticket logging policies. The specialist collaborates with internal teams to implement workarounds, mentor junior staff, and identify trends to enhance the overall customer experience.
Headquarters
Singapore, Central Region, Singapore
Company Size
51-200 employees
Founded
2001
Embed is a global leader in integrated cashless payment systems for arcades, attractions, and amusement venues. It provides a full suite of hardware and software — mobile wallets, self‑service kiosks, arcade debit game card systems and printed game cards, POS integrations, and back‑office tools — to replace cash and streamline transactions. Embed’s platform is designed to boost revenue, speed throughput, simplify accounting and loyalty, and improve guest experience for family entertainment centers, amusement parks and similar operators.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Embed.
Embed didn’t post a salary, so this is our estimate from similar listings.
39% below the average for this role
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