Nestmed
Nestmed is seeking a Technical Customer Support Specialist to act as the first line of defense for their AI healthcare platform used by clinicians and home health agencies. The role involves troubleshooting technical issues, managing tickets via Zendesk, escalating bugs to engineering, and translating user feedback into product improvements. Candidates will support tens of thousands of users while collaborating with Customer Success to ensure a seamless experience for healthcare providers.
Enterprise AI for Homecare and Hospice
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nestmed.
46% below the average for this role