nbme
The Technical Customer Support Specialist provides first‑line technical assistance for exam delivery platforms, supporting medical educators, administrators, and examinees before, during, and after assessments. The role involves troubleshooting system issues, guiding users through test administration processes, and documenting interactions in Salesforce, with a focus on weekend and flexible scheduling.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
201-500 employees
Founded
1915
NBME is a nonprofit organization that develops and administers standardized medical assessments used in medical education and licensing. It offers NBME Self-Assessments, NBME Subject Exams, IFOM, and other assessment tools for examinees and educators, along with prep resources and bundles. The platform supports preparation for USMLE steps and clinical science exams, providing benchmarking and analytics to learners and medical schools. Its work aims to uphold rigorous assessment standards to improve medical education and protect public health.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for nbme.