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Technical Customer Support Specialist at CPI Security - ApplyBlast

Technical Customer Support Specialist

CPI Security

1 day ago

3.0 on Glassdoor

Hudson, Massachusetts, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer & Technical Support Specialist serves as a key customer-facing representative for the company, supporting customers throughout the installation and use of radome products. This position is responsible for responding to customer questions and concerns, representing the company during radome installations, providing liaison between the customer and the installation subcontractor, and supporting customers with spare parts and accessory requirements.

Responsibilities

Serve as primary customer contact for product installation and technical support
Coordinate radome installations and oversee subcontractor activities onsite
Prepare quotes and support sales with spare parts and accessory requirements

Skills

About CPI Security

cpisecurity.com

Headquarters

Charlotte, North Carolina, United States

Company Size

501-1000 employees

Founded

1991

View Profile

CPI Security is a U.S. security provider that designs and installs residential and commercial alarm and monitoring systems. They offer 24/7 professional monitoring, video surveillance, and smart‑home automation with mobile app control and cellular/broadband communication options. CPI emphasizes customizable plans and integrations with smart locks, thermostats, cameras and voice assistants to give customers remote access, automation and professional support.