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Technical Director - Customer Strategy Department, Platform Strategy Supervisory Department at Rakuten Rewards - ApplyBlast

Technical Director - Customer Strategy Department, Platform Strategy Supervisory Department

Rakuten Rewards

4 months ago

Tokyo, Japan

Onsite

Full Time

Senior

0 applicants

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About this role

A Technical Director at Rakuten Group leads cross-functional initiatives to drive group-wide customer strategy and ecosystem growth, specifically focusing on Points and Coupons platforms. The role involves managing development roadmaps, defining requirements, and overseeing implementation direction for shared platforms and marketing tools. You will collaborate closely with engineering teams to optimize delivery processes, ensure high-quality releases, and align technical execution with business outcomes.

Responsibilities

Create and manage development roadmaps for key products in collaboration with Product Leaders
Lead cross-team problem solving across business and technology organizations
Serve as Project Manager for cross-functional initiatives like system modernization and shared platforms
Manage delivery progress through task breakdown, prioritization, and stakeholder alignment
Lead continuous improvement of development quality, cost, and delivery metrics

Skills

Qualifications

5+ years in Web production/development direction or development PJM/PMOExperience leading end-to-end lifecycle from demand definition to releaseStrong project management skills involving multiple stakeholdersUnderstanding of product/system development and web system architectureExperience driving cross-functional delivery initiatives

About Rakuten Rewards

rakuten.com

Headquarters

Tamagawa, Tokio, Japan

Company Size

10001+ employees

Founded

1997

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