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Technical Escalation & Incident Response Engineer at Wiz, Inc. - ApplyBlast

Technical Escalation & Incident Response Engineer

Wiz, Inc.

23 days ago

New York City, New York, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Technical Escalation & Incident Response Engineer at Wiz owns complex technical escalations and drives product incident response, serving as the primary technical bridge between customer-facing, product, and R&D teams. This role involves identifying systemic risks early, keeping regulated and commercial environments in sync, and partnering with the Business & Systems Resilience team during incidents affecting federal agencies. The position requires strong technical judgment, ownership of resolution processes, and the ability to communicate technical findings to diverse audiences.

Responsibilities

Triage and own complex technical escalations from intake through resolution
Identify recurring patterns and potential incidents to assess blast radius and track affected customers
Build compliant AI-assisted tools and automation for escalation intake and investigation

Skills

About Wiz, Inc.

wiz.io

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2020

View Profile

Wiz is an AI-powered, agentic cybersecurity platform that connects code, cloud, and runtime into a unified security graph to prevent risk, detect threats, and enable automated remediation across every cloud and AI layer. It provides end-to-end context across infrastructure, identities, workloads, and AI applications — enabling security teams to fix exploitable risks at the source, block attacks in real-time, and secure development from the IDE through CI/CD to production. Trusted by more than 50% of Fortune 100 companies, Wiz is a recognized leader in Cloud Native Application Protection Platforms (CNAPP) and cloud security posture management.