Technical Escalation Manager
Armis Security(2 days ago)
About this role
Armis is seeking an escalation leader to build and manage a new Global Escalation Management function. The role involves leading high-priority technical escalations, coordinating cross-functional teams, and improving escalation processes to ensure customer issues are resolved efficiently.
Required Skills
- Networking
- Linux
- Docker
- Kubernetes
- Jira
- Customer Support
- Incident Management
- Cross-functional Leadership
- Communication
- Support Workflow
About Armis Security
armis.comArmis is a cybersecurity company that provides an agentless asset intelligence and security platform to discover and monitor every connected device across IT, OT, IoT and unmanaged device environments. The platform delivers continuous asset inventory, behavioral threat detection, vulnerability and risk scoring, and real‑time response and enforcement through integrations with network, endpoint, and security tools. Enterprises in healthcare, manufacturing, retail and critical infrastructure use Armis to reduce attack surface, detect anomalous device behavior, and automate remediation of device‑related risks.
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