Technical Escalations Engineer 3 (Internal Developer Portal) - US-East

Datadog(20 days ago)

HybridFull TimeSenior$104,000 - $151,000Support Engineering

About this role

A Technical Escalation Engineer at Datadog serves as an in-house product expert for the Datadog platform, providing deep technical authority and shaping platform evolution. The role operates at the intersection of Product, Engineering, and Customers, influencing reliability, performance, and technical standards across the organization.

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Required Skills

Troubleshooting
Problem Solving
Mentoring
Customer Advocacy
Escalation Management
Collaboration
Observability
Product Expertise
Zendesk
Jira

+1 more

Qualifications

BS in Computer Science
BS in Engineering

About Datadog

datadoghq.com

Datadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.