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© All Rights Reserved. ApplyBlast.com
MSX International
The Automotive Technical Helpdesk Specialist provides expert technical support to a network of authorized repairers and independent operators across Europe, handling inquiries via phone and electronic channels to resolve complex vehicle issues. The role involves diagnostics, root cause analysis, case documentation, and collaboration with dealers, engineers, and internal teams to ensure high‑quality repair support and customer satisfaction.
MSX International (MSXI) is a global services firm that partners with automotive and mobility companies to improve sales performance, repair optimization and compliance, parts and accessories sales, and customer engagement across the vehicle lifecycle. MSXI delivers its solutions through a combination of learning programs, data-driven insights, field teams, service hubs, and technology platforms powered by AI. It serves OEMs, dealers, leasing companies, and mobility providers worldwide, helping them enhance operational efficiency, customer satisfaction, and business growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MSX International.
MSX International didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role
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