Technical I, IT Operations

Philip Morris International(2 months ago)

Riga, LatviaOnsiteFull TimeJunior$15,600 - $18,000IT Operations

About this role

As a Technical I in IT Operations, you will provide end-user support for desktops, networks, telephony, and applications. The role involves maintaining, troubleshooting, and repairing systems, as well as acting as an escalation point to resolve support tickets and incidents.

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Required Skills

End-user Support
Troubleshooting
Windows 11
ITIL Framework

Qualifications

Bachelor’s Degree in Computer Science
MCSE Preferred

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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