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© All Rights Reserved. ApplyBlast.com
Martell Group
The Technical Implementation Specialist owns the technical side of every customer's experience by configuring dedicated instances, maintaining integrations, and resolving issues. This hands-on customer-facing role involves managing the support queue, troubleshooting SaaS integrations, and building custom integrations to ensure fleet health. The position serves as the primary technical voice for customers, shielding engineering from day-to-day fire drills while deepening product expertise.
Martell Group generates and delivers premium inbound calls to call centers across verticals such as insurance, financial services, home services, and healthcare. Their platform uses advanced AI to provide real-time call disposition data, demographic insights, and intent scoring to maximize conversion rates and ROI. They also offer campaign optimization, performance analytics, and smart call routing to help call centers scale efficiently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Martell Group.
18% above the average for this role