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Technical L3 Support Engineer at Hewlett Packard Enterprise - ApplyBlast

Technical L3 Support Engineer

Hewlett Packard Enterprise

5 months ago

4.8 on Glassdoor

Bengaluru, Karnataka

Hybrid

Full Time

Senior

0 applicants

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About this role

A Technical L3 Support Engineer at HPE provides technical support to end user customers for SAN-related products, managing and triaging customer service issues, and resolving networking and performance problems with storage server environments.

Responsibilities

Manage and triage customer service issues
Resolve networking and performance problems with storage server environments
Escalate cases to appropriate groups and articulate issues
Contribute to efficiency improvements through product changes
Handle all levels of technical support calls

Skills

About Hewlett Packard Enterprise

hpe.com

Headquarters

The Woodlands, Texas, United States

Company Size

10001+ employees

Founded

1939

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Discover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.