Technical Lead - Device Quality

M-KOPA(9 days ago)

HybridFull TimeSenior$123,557 - $165,796 (estimated)Smartphones

About this role

M-KOPA is seeking a Technical Lead - Device Quality to oversee the complete technical experience of their devices in Nigeria and Ghana, ensuring proper configuration and troubleshooting. The role focuses on device testing, configuration, and support to enhance customer experience while working across multiple regions.

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Required Skills

Android
Rooting
Flashing
Configuration
Troubleshooting
Root Cause Analysis
Device Testing
Device Configuration
Technical Support
Stakeholder Training

About M-KOPA

www.m-kopa.com

M-KOPA is a pioneering company that provides smart devices and financial services designed to promote financial inclusion and economic growth in Africa. By offering affordable payment plans for smartphones, M-KOPA enables users to gain access to various services, including digital loans, health insurance, and device protection. With a strong presence in countries like Kenya, Ghana, Nigeria, Uganda, and South Africa, M-KOPA has forged a path for millions of customers, empowering them with tools for personal and business success. The company is committed to unlocking opportunities for everyday earners, ensuring they experience significant improvements in their quality of life.

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