Technical Lead - L1
InfyStrat(7 months ago)
About this role
A Production Support Team Lead role at Wipro focused on ensuring process delivery and the performance of Production Specialists. The position supports client-facing operations and contributes to maintaining service quality and client satisfaction. It is part of Wipro's digital transformation services and emphasizes building team technical capability.
Required Skills
- Fullstack Java
- Troubleshooting
- Technical Support
- Process Management
- SLA Management
- Mentoring
- Training Delivery
- Customer Service
- Documentation
- Performance Monitoring
About InfyStrat
infystrat.comInfyStrat Software Services is a technology company that specializes in providing innovative software solutions, including digital banking platforms, talent management systems, and field operation automation tools. Their service offerings span multiple domains, such as app development, blockchain technology, cloud infrastructure, and business process optimization. With a commitment to empowering various industries—ranging from finance and healthcare to education and logistics—InfyStrat aims to deliver comprehensive solutions that drive digital transformation and efficiency. The company also invests in professional development through its subsidiary, InfyStrat Academy, contributing to technology education across the region.
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