Technical Lead, NOC Services

Kaseya Careers(27 days ago)

Bangalore, IndiaOnsiteFull TimeManager$108,802 - $144,005 (estimated)Technical Support / NOC

About this role

The Technical Lead is a senior in-office role based in Bengaluru within Kaseya's Technical Support / NOC organization, supporting delivery of IT infrastructure services to MSPs and internal customers. The position requires substantial prior experience in server and client support and operates in a 24x7 rotational shift environment focused on maintaining operational excellence and team development.

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Required Skills

Remote Administration
Server Administration
Client Administration
Troubleshooting
Windows Server
Patch Management
Active Directory
Group Policy
Exchange Server
Backup Management

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About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.